Working from Home

working from home

The term ‘work from home’ gained serious popularity in 2020 with the immense spread of the Covid-19 virus. Suddenly everything we were accustomed to changed within weeks. Our comfy spot at our own desk in the office was no longer in use, our homes became our new office, and everybody was talking about the ‘new normal’ way to do things. But what made the ‘new normal’ possible?

Working from Home

Collaboration Software

According to techopedia, collaboration software enables the sharing, processing and management of files, documents and other data types among several users and/or systems. The main aim of collaboration software is to improve productivity with team members that are working in remote locations and need to be in constant contact with each other.

Now there are so many types of collaborative software out there. From instant messaging to video conferencing tools users will have a wide variety to choose from.

Types of Collaborative Software

Video Conferencing

During the pandemic, there were several companies that intensified their efforts with their video conferencing collaboration software, making it more accessible to the general public. These companies are the likes of Microsoft with their Microsoft Teams product, Cisco with Cisco WebEx Google with Google Meet and finally Zoom.

Every one of these companies has made the ‘new normal’ a possibility. Think about it, if you’re meeting with someone internal or external to your organisation for a video conference or simply just for a quick discussion, you’re most likely using one of these platforms. Am I right?

So why have these companies put so much effort into these platforms?

Well, if you think of it from a simple business perspective, these companies obviously don’t want to create products that are not at a high level and could reduce the brand image in the eyes of consumers. But I look at it in a different way as well. As stated earlier, the world was forced into a work-from-home situation and these companies are the reason for this being possible. Some people say the world is heading towards the fourth industrial revolution, I believe that we have already been forced into it. Video collaboration software is simple proof of this. How cool is it that you can work seamlessly from the comfort of your own home? Escaping the mundane trips to and from work, having someone’s attention literally at the touch of a button.

Instant Messaging

Instant messaging has been around for years now, but not really in a formal business setting. Five plus years ago, WhatsApp was the main act when it came to instant messaging, but 90% of the time it was in a personal capacity. Nowadays, businesses have made instant messaging a mandatory tool and many companies are using the same products as stated in the video conferencing section of this article. Another organisation that comes out as a popular alternative when instant messaging is at the forefront is Slack.

How To Get into A Career in Collaboration

Collaboration is here and here to stay, however, the demand for greater products and programmes is greatly outweighing the skills that are available. So, the need for engineers that can help with the design, implementation and continuous development of these programmes is on the rise.

For aspiring engineers, a great way to start a career in collaboration is to gather certifications in this field. These certifications include:

  • Cisco Certified Networking Associate – 200-301 CCNA
  • Implementing and Operating Cisco Collaboration Core Technologies – 350-801 CLCOR
  • Microsoft Managing Microsoft Teams – MS-700

For more info on these courses contact our team and we’ll send you all you need.

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